Frequently Asked Questions
What time is check-in and check out?
Check-in time is 5pm and check-out is at 10am on the day of departure. (Other than the summer dates where we have back to back guests, we can be flexible with these times)
Can we bring our small well behaved dog to the house?
No, I’m sorry. I need to respect those guests who have pet allergies.
Is the kitchen stocked?
Yes, each kitchen is stocked with most everything to accommodate a large group’s needs. If you have a specific item in mind to prepare your feast, please ask, it’s probably provided.
Will the hot tub be available during the winter months?
Yes, each hot tub is available to guests during all rental months.
Do we have a gas grill?
Yes, each property has 2 gas grills and a small charcoal grill.
Do we need to bring firewood for the fire pit?
No, we provide firewood. If the stack looks to be getting low, just let us know, and we’ll have more delivered.
Do you have Wi-Fi?
Yes, each property has Wi-Fi throughout.
How close is the Outlet Mall?
Each property is in a different location around the lake. Lion’s Gate: 15 minute drive – Crystal Springs: 10 minute drive – Bella & the Cottage: 20 minute drive